Strategic Reputation Management

Content
7 modules

Rating

Instructor
IABC Academy Instructor N/A

Price
$0 - 349

Description

Picture of Heath Applebaum 

Presented by Heath Applebaum, ABC, BA, MCM, OCGC

Strategic Reputation Management: Learning the keys to protecting your organization’s most valuable and vulnerable asset

Whether you work for a multinational company, a government agency, or a non-profit organization, nothing is more important than your reputation. Your success depends upon earning the trust of a plethora of stakeholders and online influencers who can become your biggest ambassadors or most vocal adversaries.  One thing is for certain; if you don’t measure your reputation, you cannot effectively manage it. With the proliferation of online threats to reputation, your next crisis may be only a click away, so new strategies and tools are required to ensure lightning-fast responses to digitally-empowered consumers, sensationalist media, and disengaged employees.  This is a crucial course every professional communicator, both the young and young at heart, can learn from. 


Heath Applebaum, ABC, is an international-award-winning communicator, reputation management consultant, and university professor with more than 20 years of diverse corporate, agency, consulting, and non-profit experience. Heath is the President of Echo Communications Inc., a reputation management consulting firm he founded in 2000.  Heath has led hundreds of successful campaigns for organizations of all sizes, from innovative start-ups to Fortune 100 companies. 

He has spearheaded corporate communications strategies, programs, and training for companies such as PepsiCo, Cadillac Fairview, Deloitte, RBC Financial Group, MasterCard, and Canada's largest airport, to name just a few.  

Heath is a sought-after industry expert that has spoken at more than 80 communications conferences around the world to train more than 10,000 communications, marketing, and human resource professionals, including two IABC World conferences. Heath is also a respected public relations Professor that has taught 25 courses and more than 1,200 students at several top universities and colleges.  

Heath is an Accredited Business Communicator and Gold Quill Award winner that holds a Master of Communications Management (MCM) from McMaster University. He actively gives back to the profession, judging international, national, and local award programs and is the Director of Education for the Canadian Public Relations Society Board in Toronto. 

Objectives

After this course, you will be able to:

  • Understand and apply key principles and reputation success measures
  • Anticipate and prepare for reputational risks your organization are most likely to face
  • Protect the reputation of your organization online
  • Develop a reputation management framework for your organization

Certificate

By completing/passing this course, you will attain the certificate IABC Academy

Learning Credits

CEU
4.0
CPD
5.0
1
Completing this On-Demand Workshop
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2
Fundamentals of Reputation Management
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3
Identifying and Managing Reputation Risks
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4
Online Reputation Management
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5
Developing a Reputation Management Strategy
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6
Strategic Reputation Management Course Resources
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7
Course Evaluation Survey
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Added 1 day ago, by Andrew
 
Added 3 months ago, by Anonymous
Overall I think the content was well presented, it was high-level but still valuable. I participated in this course online after it's initial live course. I felt it was unclear on whether or not assignments needed to be submitted for those participating with the recordings. I did send some assignments in but didn't hear back, so I'm assuming it wasn't a requirement.
 
Added 6 months ago, by Juli
 
Added 6 months ago, by alison
 
Added 8 months ago, by Kate
A great course to have in your toolbox. Practical tips and tools you can start using today.
 
Added 9 months ago, by Carey Lynn
Valuable insights and practical tools/reference materials.
 
Added 10 months ago, by Anonymous
Useful if you have a basic knowledge.
 
Added about 1 year ago, by Macollvie
 
Added over 1 year ago, by Denise
 
Added over 2 years ago, by Kathryn

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The recordings and any materials are for the exclusive use of the purchaser.

Registration Fees:
Fees are shown in U.S. dollars. All credit card charges will be processed in U.S. dollars, and your financial institution will convert at the prevailing exchange rate. Checks will be accepted in U.S. and Canadian dollars at the published course rates; to inquire about paying by check, please email conference@iabc.com.

 

Confirmation of Registration:
You will receive confirmation of your registration by email. You will receive invoices only upon written request to conference@iabc.com. Invoices will be sent to you by e-mail. You will not be registered until payment is received in full.

Cancellations:
A request for refund is available prior to the first session. An 80 percent refund of your paid registration is available before the first session event link is emailed.

Refunds will not be granted after the event link is sent. No exceptions will be made. All cancellations requests must be made in writing to IABC by email to conference@iabc.com.

No refunds will be granted for cancellations received for no-shows.

Credit card payments must be refunded to the card originally used to pay the registration fee. All refunds will be made after the conclusion of the event.

Substitutions may be made at any time, with written confirmation from the person registered. Non-member substitutes must pay the balance of a non-member registration if replacing a member.

In the event that the conference is postponed due to natural disaster or other cause beyond IABC's control, we will make every effort to reschedule. Any registration payments made will automatically be applied to the rescheduled event. If you choose not to attend the rescheduled conference, IABC will provide a full refund upon written request from the registrant.

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