Mastering Communication Leadership

6 modules


Les Landes

04 Oct 2017

$0 - 349


  Your Instructor: Les Landes

Are you a communication professional with ambitions and aspirations to play a larger role, make a bigger difference and lead the way in your organization?  If so, you can get started down that path with “Mastering Communication Leadership.”

Being a leader in any business or profession requires being a leader in communication.  This course will equip you with the knowledge and skills to demonstrate communication leadership, in terms of the interpersonal skills and the principles, practices and processes for aligning employees and helping them perform at their best.

You will also learn how to show up on the management team as big-picture, business-minded thinker, along with the communication savvy to put your ideas into action to boost performance and deliver results.

Les Landes is President of Landes & Associates, a management consulting firm that provides services in team/organizational planning, marketing and public relations, organizational communication, employee engagement, performance improvement systems and executive coaching.  The firm serves clients in various industries, as well as government and non-profit organizations.

A nationally recognized expert on employee engagement, Landes is the author of the business fable, “Getting to the Heart of Employee Engagement,” as well as numerous articles published in professional publications such as, Tactics (PRSA), Public Relations Strategist (PRSA), Smart Business,, Communication World (IABC), The Journal for Quality and Participation, Quality Progress and others.

He is the former head of corporate communication for one of the world's largest food companies where he was responsible for corporate advertising, public and media relations, consumer affairs, employee communication and creative services.  He also played a major role in developing and implementing the company’s quality management system.

This course is under the IABC Academy’s Advising and Leading category and aligned to the GCCC’s SCMP domain of the same name.


After this course, you will be able to:

  • Understand how to maximize the impact of communication in getting people tuned in, turned on and eager to go the extra mile
  • Learn how to develop, implement and sustain a framework for organizational communication that makes a clear connection between employee performance and business results
  • Demonstrate communication competency in aligning others with your personal leadership direction, decisions and actions
  • Understand and apply communication principles and practices for constructive accountability and continuous improvement
  • Learn the essential communication styles and qualities that reflect effective leadership behaviors
  • Discern between the communication factors that resonate with all employee vs. what is required for target groups and individuals


By completing/passing this course, you will attain the certificate IABC Academy

Learning Credits

Completing this On-Demand Workshop
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Setting the Framework and Foundation
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Resonating with the People
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Making the Business Connection
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Planning and Managing the Work
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Course Evaluation Survey
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Added 2 months ago, by Natalie
Added 3 months ago, by Barbara
Added 3 months ago, by Chiara
Added 5 months ago, by Jennifer
Added 5 months ago, by Julia
Added 7 months ago, by Anonymous
This was a wonderful refresher on how important it is for communicators to be sharp on business literacy, building trust with various teams, and being seen as a strategic advisor enhancing the organization, not being a "fixer."
Added 7 months ago, by Edward
Added 9 months ago, by Rebecca
Added about 1 year ago, by Roberta
Added about 1 year ago, by Deborah

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The recordings and any materials are for the exclusive use of the purchaser.

All courses are available for 90 days from the purchase date.

Registration Fees:
Fees are shown in U.S. dollars. All credit card charges will be processed in U.S. dollars, and your financial institution will convert at the prevailing exchange rate. Checks will be accepted in U.S. and Canadian dollars at the published course rates; to inquire about paying by check, please email


A request for refund is available prior to the first session. An 80 percent refund of your paid registration is available before the first session event link is emailed.

Refunds will not be granted after the event link is sent. No exceptions will be made. All cancellations requests must be made in writing to IABC by email to

No refunds will be granted for cancellations received for no-shows.

Credit card payments must be refunded to the card originally used to pay the registration fee. All refunds will be made after the conclusion of the event.

Substitutions may be made at any time, with written confirmation from the person registered. Non-member substitutes must pay the balance of a non-member registration if replacing a member.

In the event that the conference is postponed due to natural disaster or other cause beyond IABC's control, we will make every effort to reschedule. Any registration payments made will automatically be applied to the rescheduled event. If you choose not to attend the rescheduled conference, IABC will provide a full refund upon written request from the registrant.

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