The Communication Audit course is part of the Communications Measurement category of IABC Academy learning modules. These courses foster communicators’ understanding and skill development in the use of clear qualitative and quantitative measures to measure the impact of communication strategies and activities against business needs, goals and objectives.
A communication audit it is a highly useful – and necessary – tool for understanding gaps in understanding within an organization. This course will provide you with the knowledge to develop and execute a comprehensive, strategic communication audit to help you manage change and achieve results that tie directly to organizational strategy.
This expert instructor provided all of the content and learning activities you will encounter in this course. As this is an asynchronous course, it is designed to be a self-paced, independent-study program. If you require guidance or assistance, the Academy team will be happy to help. Use the "Questions" tab to post a new question.
About the Instructor
Gayle Goodman, MBA, ABC is president and CEO of Pro-Activation, a Dallas, Texas-based brand activation firm comprised of a network of independent, senior-level consultants with a shared passion: to help clients deliver a clear message in a noisy world.
Gayle is a communications strategist and visionary who has made her passion for solving puzzles the cornerstone of her work. Her 20 years of experience cross multiple disciplines, from corporate communications and investor relations to marketing and PR.
With a blend of communications savvy and a master’s degree in business, Gayle is armed to help clients with the toughest messaging and business challenges. She has worked with organizations ranging from small and startup businesses to large enterprises to help build and refine communications strategies and implement programs to achieve significant growth.
Prior to moving into consulting in 2008, Gayle was recruited to join residential services firm Efficient Attic Systems to serve as vice president of marketing. Her charge was to establish a formal marketing department and help grow the company organically into new markets nationwide. During her tenure, she streamlined the marketing function, thereby increasing lead generation and driving down cost-per-acquisition by improving the performance of off-line/traditional advertising mediums. She also introduced new lead generation channels, with a focus on online channels. Previously, Gayle served in a number of marketing and communications roles for Centex Corporation over an 11-year career.
In addition to leading Pro-Activation, Gayle serves as an executive advisor to its sister firm – ExperiPro – which is an insights-driven marketing and brand strategy firm.
Gayle earned her MBA in marketing from the University of Dallas where she now teaches for the Satish & Yasmin Gupta College of Business as an adjunct instructor. She holds a B.S. in journalism from Texas Christian University and is IABC Accredited (ABC).
After this course, you will be able to:
- Assess the communication culture within an organization
- Identify the strengths and weaknesses of your organization’s communications program
- Measure the effectiveness of the existing communication channels within your organization
- Recognize key indicators and establish benchmarks for evaluating communication impact
- Develop strategies to address identified weaknesses and bridge gaps
By completing/passing this course, you will attain the certificate IABC Academy
Please sign in to see member pricing. Use the email address and password you use to access the members only area at IABC.com to access this site.
The recordings and any materials are for the exclusive use of the purchaser.
Fees are shown in U.S. dollars. All credit card charges will be processed in U.S. dollars, and your financial institution will convert at the prevailing exchange rate. Checks will be accepted in U.S. and Canadian dollars at the published course rates; to inquire about paying by check, please email firstname.lastname@example.org.
Confirmation of Registration:
You will receive confirmation of your registration by email. You will receive invoices only upon written request to email@example.com. Invoices will be sent to you by e-mail. You will not be registered until payment is received in full.
A request for refund is available prior to the first session. An 80 percent refund of your paid registration is available before the first session event link is emailed.
Refunds will not be granted after the event link is sent. No exceptions will be made. All cancellations requests must be made in writing to IABC by email to firstname.lastname@example.org.
No refunds will be granted for cancellations received for no-shows.
Credit card payments must be refunded to the card originally used to pay the registration fee. All refunds will be made after the conclusion of the event.
Substitutions may be made at any time, with written confirmation from the person registered. Non-member substitutes must pay the balance of a non-member registration if replacing a member.
In the event that the conference is postponed due to natural disaster or other cause beyond IABC's control, we will make every effort to reschedule. Any registration payments made will automatically be applied to the rescheduled event. If you choose not to attend the rescheduled conference, IABC will provide a full refund upon written request from the registrant.
Your cart is empty