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        Presented by: Angela Sinickas, ABC   The course will be led by Angela Sinickas, ABC, who is CEO of Sinickas Communications, Inc. Angela has 40 years of experience in organizational communication, including managerial roles ranging from supervisor to vice president in corporations, and as a communication consulting practice leader of Mercer’s LA and SF offices. She earned a master’s degree in Leadership from Northeastern University in 2014 and was named a Fellow of IABC in 2008. See her full bio at: www.sinicom.com. Do you feel that you’re always the one to give in when there’s a conflict between you and a peer or boss? Do you worry that your recommendations to management don’t get the focused attention they deserve? Were you thrown into a management role without any training? Have you been struggling with managing a team of communicators? Or just one specific staff member? If you answered "yes" to one or more of these questions, you will benefit from the IABC Academy’s offering: "Management Skills for Communicators." Some managers think they’re automatically good communicators because they know how to write an email and conduct a conversation. We know they’re often mistaken. Communicators who happen to have “manager” in their title and a number of direct reports should not make the same mistake and assume that they’re automatically good managers. Yet, management skills can be learned just as communication skills can. This workshop will help communicators assess their current managerial skill levels, give them guidance on practical tips to become more effective managers, and suggest ways to practice those skills between sessions.   Read More

   Facilitated by Dane Wiseman Analytics and measurement plans are not a one size fits all. This fully customizable program takes the analytics and measurement knowledge that you currently have and applies it to new measurement, attribution and modeling frameworks. In four sessions, this program will enable you to evaluate your current communications plan and advance your understanding and implementation of analytics solutions for the improvement of both online and offline channels. This course provides an end-to-end approach to measurement and analytics methodologies that shape communications efforts. Participants will receive training in various on-site and offsite analytics tools and how to select a technology stack that fits their needs. Course participants will gain an understanding of how to establish reporting structures and how to set strategy and KPIs for future communications efforts. The course will explore the evolving features communications channels create and how brands should anticipate and build content targeting strategies based on actions and analytics. Participants will also learn how to incorporate the latest tools and visualization best practices for reporting to the C-Suite.  Dane Wiseman, Director of Marketing for AirPR, focuses on customer acquisition and connecting communications professionals to industry-leading measurement and analytics solutions. With an interest in emerging best practices in analytics, Dane has managed advertising budgets and incorporated new advertising technologies for Fortune 500 companies through partnerships and certifications with Google and Microsoft. He has also been recognized for his innovative brand marketing strategies. Prior to joining the AirPR team, he led marketing efforts for media monitoring solution Critical Mention and evolved brand strategies at the integrated digital advertising agency ethology. Fun Fact: Dane teaches the next generation of marketing and analytics professionals in graduate and advanced diploma programs at New York University. Read More

  Your Instructor: Les Landes Are you a communication professional with ambitions and aspirations to play a larger role, make a bigger difference and lead the way in your organization?  If so, you can get started down that path with “Mastering Communication Leadership.” Being a leader in any business or profession requires being a leader in communication.  This course will equip you with the knowledge and skills to demonstrate communication leadership, in terms of the interpersonal skills and the principles, practices and processes for aligning employees and helping them perform at their best. You will also learn how to show up on the management team as big-picture, business-minded thinker, along with the communication savvy to put your ideas into action to boost performance and deliver results. Les Landes is President of Landes & Associates, a management consulting firm that provides services in team/organizational planning, marketing and public relations, organizational communication, employee engagement, performance improvement systems and executive coaching.  The firm serves clients in various industries, as well as government and non-profit organizations. A nationally recognized expert on employee engagement, Landes is the author of the business fable, “Getting to the Heart of Employee Engagement,” as well as numerous articles published in professional publications such as, Tactics (PRSA), Public Relations Strategist (PRSA), Smart Business, Ragan.com, Communication World (IABC), The Journal for Quality and Participation, Quality Progress and others. He is the former head of corporate communication for one of the world's largest food companies where he was responsible for corporate advertising, public and media relations, consumer affairs, employee communication and creative services.  He also played a major role in developing and implementing the company’s quality management system. This course is under the IABC Academy’s Advising and Leading category and aligned to the GCCC’s SCMP domain of the same name. Read More

   Presented by: Angela Sinickas, MS, ABC, IABC Fellow Communication is central to your organization’s success. As a communication professional, you know you should be doing research and measurement to make sure your work is meeting the needs of your organization and its employees, but sometimes it’s hard to find the time or money to do so. In this course you will learn of a variety of easy and free ways to build evaluation techniques into your normal workday, as well as more sophisticated approaches when the situation calls for them. You’ll learn how to build measurement into your plans upfront, employ ways to measure messages, channels and outcomes, and make the best use of focus groups and surveys when needed. Angela has over 30 years of experience in organizational communication, including 14 years as editor, public information officer, manager and vice president at both for-profit and non-profit organizations. She led communication consulting practices at two major HR consulting firms for 13 years, and has been CEO of her own global communication research and measurement consulting firm since 2000. Her extensive client list includes 25% of the Forbes Global 100 largest companies. She is the author of the manual How to Measure Your Communication Programs and has written over 150 articles for professional journals, has spoken at conferences and workshops in 32 countries, and has earned 21 IABC Gold Quill awards (six of them for research/measurement projects). She earned a master’s degree in leadership in 2014 and was named a Fellow of IABC in 2008. See her full bio at:  www.sinicom.com. Read More

  Facilitated by Rhonda Rathje, APR and Cara Jurkowski Research & analysis for internal communications transforms theory to practice to results for participants in this hands-on workshop.  Participants will learn DIY (Do-It-Yourself) research methodologies, focusing on models tailored to demographics, resources and desired outcomes. They will learn to differentiate quantitative and qualitative measurement techniques and the advantages and pitfalls of each. Participants will learn the best ways to use research as a tool for change, presenting results to leadership in the most effective way possible. The workshop will also showcase case studies of how some internal communications groups use research to measure their communications.   Finally, participants will be asked to share an on-the-job example for study and practice. These examples will be shared and discussed throughout the course, with the goal of each participant leaving with a fully-developed and ready-for-deployment research and analysis plan.  Bottom line, participants will learn how research & analysis can help drive their communications strategy.  Rhonda Rathje is a seasoned communications professional with 35+ years of proven, practical experience. Rathje’s professional history includes her work at Verizon, American Airlines and Walmart where she led numerous high-profile communication initiatives form corporate reorganizations to community events. Her capabilities include strategic communications planning, employee engagement, community relations and strategic counsel. Rathje has designed and implemented award-winning employee communications programs that generated bottom line results. She has led teams to solve business problems – helping organizations connect and engage employees to the business with communications. Both a strategist and tactician, Rathje earned a B.A. in Journalism from Iowa State University and an M.A. in Interdisciplinary Studies from the University of Texas at Dallas. Cara Jurkowski is a failed stand-up comedian and successful communications professional. As the owner of Stand Up Communications, she uses lessons from the world of stand-up comedy to help communicators of every ilk become funny-bone tickling, emotion-arousing, storytelling superstars of the business world. When she’s not busy using her powers to help communicators rule the world, you’ll find Cara changing the system from the inside. For nearly two decades, she’s worked with Fortune 500 companies using the power of communication to create cultures where employees laugh, learn, debate, inspire, improve, innovate and ignite; contributing their talent with passion and reckless abandon. Read More

  Instructor: Mary Ann McCauley, ABC, IABC Fellow Course Description: Creating a Dynamic Plan presents a strategic  communication planning model will allow you to achieve a consistent, higher level of excellence in your day-to-day communication tasks. For those of you with some experience in planning, this course will serve as a refresher and likely will present a new approach or two to your strategic process. If you have little experience in strategic planning, this course will offer a practical strategic planning process and model. It will be your tool to staying on track. IABC Academy Category: Communication Strategy and Engagement Category Description: A communication professional identifies and communicates with employees, customers, shareholders, regulators, government agencies and other groups with an interest in the organization’s activities. All these groups have the potential to change the organization’s results. The communication professional fosters and nourishes relationships with them that will support the organization’s mission and goals and uses dialogue to tell the organization’s story and garner support. Related to Global Communication Certification Council (GCCC) Domain: Communication Strategy and Engagement   Presenter bio: Mary Ann McCauley is an ABC, IABC Fellow, and is president and principal of Catalyst Communications, located in Reno. Mary Ann provides strategic communication counsel to broad spectrum of businesses and nonprofits. She works closely with senior management to develop and implement strategic corporate communication and marketing plans. Prior to founding her consultancy in 1987, Mary Ann held several management positions in large corporations including First Union Bancorporation, Hallmark Cards, Inc. and United Technologies Communications Company. She served on local, regional and international boards of the International Association of Business Communicators. Currently, she serves on the board of the Northern Nevada Literacy Council and on the Council as membership chair for the American Association of University Women (AAUW) Reno branch. Read More

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